Ambra Denials
Payers deny claims. Ambra gets them paid.
Every denied claim lands in one place. Ambra builds the appeal packet, then works every channel the payer answers to until the claim is paid.
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Trusted by 160+ EMS Agencies and Billing Offices
How a denial gets worked
Claim statusing for 3,500+ payers in one click.
A voice agent for your 40 minute hold.
Self-funded or fully-insured? Ambra knows.
Appeal letters drafted in 38 seconds.
Every dollar and deadline on one scoreboard.
The only denial solution built exclusively for EMS workflows.
Denials analyzed
Payers covered
Appeal letter time
Days to appeal
Biller hours saved
Overturn rate
Reclaim your hard-earned insurance revenue.
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Frequently Asked Questions
Which billing systems and clearinghouses do you work with?
All of the major ones, and no. Ambra is built to be agnostic: we have deep, live integrations with TraumaSoft, Logis, and Waystar, we ingest standard NEMSIS exports from ESO, ImageTrend, ZOLL, emsCharts, and others, and we speak standard X12 EDI (835 remittances, 837 claims, 276/277 claim status, 270/271 eligibility), so any clearinghouse that can produce standard files or an SFTP feed works. If your setup is unusual, we can read from your billing database directly or take CSV and PDF EOBs.
You don't switch software and your billers don't change how they work. Ambra sits on top of the systems you already use: it pulls the denials, checks claim status, prepares the appeal or records packet, and writes results back where your team already looks. Nothing goes out the door, no appeal, no write-off, no submission, until someone on your team clicks approve.
How do you handle portal-only and phone-only payers?
That's exactly what we built for. Ambra logs into payer portals to pull EOBs, check status, and submit records, and our AI phone agent calls payers directly, navigates the IVR menus for Aetna, UnitedHealthcare, Anthem/BCBS, Cigna, Medicare MACs, and state Medicaid, sits through the hold time, and comes back with the answer documented. Your billers get the outcome without spending 40 to 60 minutes on hold per claim. When a payer only accepts fax or mail, we generate and send that too.
How long does setup take, and what does it cost?
Most teams are live in one to four weeks, about two weeks if you're on a system we already integrate with. We need very little from you: credentials for your billing system and clearinghouse (or an invite into your Waystar account), your NPI and tax ID, and your fee schedule. No IT project, no data migration, no setup fee. We're HIPAA compliant, sign a BAA with every customer, and never train AI models on your patient data.
You can get started on Ambra Denials for as little as $750 a month, which includes voice agents and a set number of clearinghouse claim status checks each month.
Results come fast because we start with money that's already sitting there: your existing denial backlog and unstatused claims. Customers see Ambra working real denials within the first weeks of going live. One billing office works roughly $100K of denials in about ten minutes a week of staff time, and tasks that took a biller 40 minutes now take about two. Because payer cycles run 30 to 90 days, the collections lift compounds over your first quarter.
Who do you work with?
EMS billing offices and EMS agencies, of every size. That includes agencies that bill in-house, billing companies working denials and claim status across all the agencies they serve, and multi-squad operations juggling many NPIs, payer mixes, and state rules. Ambra keeps each agency's claims, credentials, and payer relationships cleanly separated while your team works them in one place.
Do you offer custom builds?
Yes. If there is a way you want AI set up for your operation, PCRs, QA, training, inventory, CAD, or anything else, reach out. We offer custom builds on the same foundation that runs our denials engine, scoped with your team and shipped fast.
